Terms and Conditions

Effective date: 27 April 2026
Last updated: 27 April 2026

These Terms and Conditions ("Terms") govern access to and use of the Campaign Brain platform (the "Platform") operated by Australian Internet Advertising Pty Ltd (ABN 90 166 082 186, "AIA," "we," "us," or "our"), accessible at campaignbrain.io. By accessing or using the Platform, you agree to these Terms. If you do not agree, you must not use the Platform.

1. Definitions

• "Platform" means the Campaign Brain software-as-a-service product, including its web application, email-driven assistants (e.g. ai@, googleads@, facebookads@, design@), APIs, edge functions, and supporting infrastructure.
• "Client" means a business entity that has engaged AIA to provide digital advertising services and has authorized AIA to access and operate the Client's advertising accounts.
• "Authorized User" means an individual employed or contracted by AIA, or by a Client where applicable, who has been granted access to use the Platform.
• "Connected Accounts" means third-party advertising, analytics, and marketing accounts (including Meta, Google, Klaviyo, Shopify, Pinterest, TikTok, GA4, and similar) that the Client has authorized AIA to manage on the Client's behalf.
• "Output" means any reports, recommendations, ad copy, ad creative imagery, audience definitions, campaign structures, or other content generated by the Platform, including content produced with the assistance of artificial intelligence models.

2. Eligibility and access

The Platform is intended for use by AIA staff and contractors, and by Clients (where AIA grants Client-side access). You must:

• Be at least 18 years of age
• Use the Platform only for the lawful operation of digital advertising activities you are authorized to perform
• Comply with all applicable advertising platform policies, including Meta's Advertising Policies, Google's Advertising Policies, and the policies of any other Connected Account
• Maintain the confidentiality of your authentication credentials and CONFIRM tokens issued by the Platform, and not share them with unauthorized persons

You are responsible for all activity carried out under your account or in your name on the Platform.

3. Connected Accounts and authorization

Where you use the Platform to operate Connected Accounts, you represent and warrant that:

• You have full legal authority to access and modify those accounts, either as the account owner or with the explicit written authorization of the account owner
• The credentials, tokens, or other access methods you provide to the Platform have been lawfully obtained
• You will revoke the Platform's access immediately upon ceasing to have such authority
• You authorize AIA to act on Connected Accounts on your behalf strictly to perform the advertising-management actions you initiate or approve through the Platform

AIA acts as your agent for the purposes of operating Connected Accounts and does not assume ownership of or responsibility for the underlying data, advertisements, or business outcomes beyond the limits set out in these Terms.

4. Acceptable use

You must not use the Platform to:

• Conduct any activity that violates Australian law or the laws of any jurisdiction in which you operate
• Run advertising that is misleading, deceptive, fraudulent, defamatory, hateful, or that otherwise breaches applicable advertising platform policies
• Attempt to access, use, or modify any Client's data without explicit authorization
• Reverse-engineer, decompile, or otherwise attempt to derive the Platform's source code, except to the extent permitted by Australian law
• Interfere with the Platform's operation, security, or other users' access to it
• Send unsolicited commercial messages in breach of the Spam Act 2003 (Cth)
• Use the Platform to generate content that infringes third-party intellectual property or breaches the policies of any Connected Account

5. AI-generated content

The Platform generates ad copy, ad creative imagery, audience suggestions, performance summaries, and other Output with the assistance of third-party artificial intelligence models. You acknowledge:

• AI-generated Output may contain inaccuracies, omissions, or content that requires human review before use
• You are solely responsible for reviewing all AI-generated Output before publishing or otherwise relying on it
• AIA does not guarantee the accuracy, suitability, originality, or non-infringement of AI-generated Output
• Where the Platform produces draft content for your approval (for example, via a CONFIRM token flow), no change is applied to a Connected Account until you explicitly confirm

6. Confirmation tokens and authorization of changes

Certain actions on the Platform — including creating, modifying, or pausing live advertising campaigns — require an explicit confirmation step in which the Platform issues a confirmation token (e.g. "CONFIRM AB12CD") that the Authorized User must reply with from the same email address that initiated the request, within a defined time window. By replying with a confirmation token you:

• Authorize AIA to execute the action described in the corresponding draft
• Acknowledge that the action may incur advertising spend chargeable to the relevant Client account
• Take responsibility for the consequences of the action, including any fees, advertising costs, or third-party impacts

Confirmation tokens are personal to the requesting email address and may not be shared, forwarded, or used by any other person.

7. Fees, billing, and advertising spend

Use of the Platform by AIA staff is governed by the AIA-Client engagement agreement applicable to the Client whose account is being managed. The Platform itself does not directly bill end users.

Advertising spend incurred on Connected Accounts (e.g. spend with Meta, Google, or other advertising platforms) is charged by those platforms to the Client's payment methods according to their own terms. AIA is not responsible for advertising spend authorized by Authorized Users acting on behalf of a Client.

8. Intellectual property

• Platform IP: AIA retains all rights, title, and interest in and to the Platform, including its software, design, and underlying data models. Nothing in these Terms transfers any ownership of Platform IP to you.
• Client content: Clients retain ownership of their own brand assets, advertising creative, copy, performance data, and other content provided to or generated through the Platform on their behalf.
• AI-generated Output: subject to the relevant AI provider's terms, AI-generated Output produced for a Client through the Platform is treated as work product owned by that Client, with AIA reserving a non-exclusive license to use anonymized, aggregated forms of such Output to improve the Platform.
• Feedback: any feedback, suggestions, or ideas you provide regarding the Platform may be used by AIA without obligation to you.

9. Confidentiality

Each party will keep the other party's confidential information confidential and use it only for the purposes of providing or receiving the Platform's services. This obligation continues for 5 years after termination of access.

10. Disclaimers and limitation of liability

To the maximum extent permitted by law:

• The Platform is provided "as is" and "as available," without warranties of any kind, whether express or implied
• AIA does not warrant that the Platform will be uninterrupted, error-free, secure, or that AI-generated Output will achieve any particular advertising performance outcome
• AIA is not liable for any indirect, incidental, consequential, special, or exemplary damages, including lost profits or lost data, arising from use of the Platform
• Where any liability cannot lawfully be excluded, AIA's aggregate liability is limited, at AIA's option, to the resupply of the relevant service or the cost of having that service resupplied

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies under the Australian Consumer Law that cannot lawfully be excluded.

11. Indemnity

You agree to indemnify and hold AIA harmless against any claims, losses, or damages arising from your breach of these Terms, your unlawful or unauthorized use of the Platform, or your operation of Connected Accounts in breach of those platforms' policies.

12. Suspension and termination

AIA may suspend or terminate your access to the Platform, immediately and without notice, where:

• You materially breach these Terms
• Your use of the Platform creates a risk of harm to AIA, a Client, or a third party
• A Connected Account or third-party platform requires us to do so
• Required by law

You may stop using the Platform at any time. Upon termination, sections that by their nature should survive (including IP, confidentiality, indemnity, and limitation of liability) will continue to apply.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated to active Authorized Users and posted at campaignbrain.io/terms. Your continued use of the Platform after such changes constitutes acceptance of the updated Terms.

14. Governing law and jurisdiction

These Terms are governed by the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales and the courts competent to hear appeals from them.

15. Contact

For questions about these Terms:

Australian Internet Advertising Pty Ltd
ABN: 90 166 082 186
Address: Suite 502, 657 Pacific Highway, St Leonards, NSW 2065
Email: info@aiad.com.au
Website: aiad.com.au